Help Center

Reach us by phone at +852 6890 4859 or email support@wynnecurtains.com. We respond within 1–2 business days.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

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Shopping Information

What types of curtains does WynneCurtains offer?

How much is shipping and how long will it take?

How long will it take to get my package?

Can I order free fabric swatches before buying?

Payment Information

What payment methods do you accept?

When am I charged for my order?

Will I receive an order confirmation?

Is my payment information secure?

Order & Returns

What is your return policy?

Can I cancel or change my order?

What if my order arrives damaged?

How do I start a return or exchange?

Ordering from WynneCurtains

How do I place a custom curtain order?

How do I measure my windows?

How long will it take to get my package?

Do you offer free design or measurement help?